24 Hours Support
24 Hours is a time-budgeting app for iPhone and Android from Scrolling Is Evil LLC. You split the day across goals and run one countdown at a time. Get it on the App Store or Google Play.
Email us
Write to support@scrollingisevil.com. A person reads it. Include your store, the app version, and what you were doing.
Supporter
The app is free. 24 Hours Supporter is an optional one-time purchase ($4.99 in the US; the store shows your price) that adds unlimited goals, one-time goals, themes, and Google Drive backup. There is no subscription, so there is nothing to cancel.
To restore it on a new phone, sign in to the store account you paid with, open Settings → Unlock Supporter, and tap Restore purchases.
Refunds
Apple and Google handle refunds for their stores. For Apple, use reportaproblem.apple.com. For Google Play, see Google’s refund page.
Moving to a new phone
Settings → Google Drive backup saves your goals, history, and settings to the hidden app-data folder of your own Drive. Backing up needs Supporter. On the new phone, sign in to the same Google account in Settings → Google Drive backup and tap Restore.
Export and delete
Settings → Export CSV copies your history to the clipboard. You can delete a goal from the goal list, and uninstalling the app removes everything on the phone. To delete a Drive backup, open Google Drive on the web, go to Settings → Manage apps, and choose Delete hidden app data for 24 Hours. Details are in the privacy policy.